Privacy Policy

01. Introduction

This Privacy Policy explains what information Albert collects, how we use it, and the choices you have.

It applies to the website, mobile apps, launcher, and related Albert services.

02. Data we collect

Account details such as email and linked sign-in providers.

Usage data including conversations, voice minutes, text messages, plan status, and product events needed to operate the service.

Device and technical information needed for launches, security, and diagnostics.

03. How we use data

We use data to authenticate you, deliver the avatar experience, remember relevant context, measure quotas, improve reliability, and provide support.

We do not sell personal data.

04. Conversation memory

Albert may keep selected conversation details so future chats feel more personal.

You can ask us to delete memory or account data through Support.

05. Service providers

We use trusted processors for authentication, hosting, analytics, billing verification, and voice AI.

These providers only process data as needed to deliver Albert.

06. Retention

We keep information only as long as needed for the purposes described here, legal obligations, or dispute resolution.

07. Security

We use technical and organizational measures to protect accounts, sessions, and stored data. No method of transmission or storage is completely secure.

08. Children

Albert is not directed to children under 13, or under the age required by local law. If we learn that such data was collected, we will delete it.

09. Your choices

Depending on where you live, you may request access, correction, export, or deletion of personal data.

You can also unlink providers or close your account.

10. Changes

We may update this Privacy Policy. The latest version will always be available on this page with an updated date.

11. Contact

For privacy questions, reach us through Support or Contact on the Albert website.