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Terms of Service

The rules for using Albert across web, mobile, and AR experiences.

Last updated: September 10, 2024

Please read these Terms carefully before using Albert. They cover accounts, acceptable use, subscriptions, and how we handle changes to the service.

01. Introduction

These Terms of Service explain how you may use Albert, including the web experience, mobile apps, and AR avatar features.

By creating an account, you agree to these Terms.

02. Your account

You are responsible for the activity that happens under your account and for keeping sign-in details secure.

03. The service

Albert provides an AR smart avatar that can listen, respond, and keep useful context across conversations.

Features may change as we improve the product. We may add, update, or retire parts of the service with reasonable notice when possible.

04. Acceptable use

Do not use Albert to harass others, break the law, attempt unauthorized access, or abuse voice, messaging, or memory systems.

We may suspend or terminate access if use puts the service, other users, or our systems at risk.

05. Subscriptions

Paid plans unlock higher usage limits and additional capabilities. Pricing and entitlements are shown before purchase.

Subscriptions purchased through Apple or Google are managed by those stores under their billing rules.

06. Your content

You keep ownership of the content you provide. You grant Albert a limited license to process that content so the service can work for you.

Do not share content you do not have the right to use.

07. Memory

Albert may store conversation details to make future chats more personal. You can request deletion of account data through support channels.

08. Availability

We aim for reliable access, but the service may be interrupted for maintenance, outages, or factors outside our control.

09. Disclaimer

Albert is provided on an as-available basis. We do not guarantee that responses will always be accurate, complete, or suitable for every purpose.

10. Liability

To the fullest extent permitted by law, Albert is not liable for indirect, incidental, or consequential damages arising from use of the service.

11. Changes

We may update these Terms. When we do, we will revise the date above and, for material changes, provide additional notice when appropriate.

12. Contact

Questions about these Terms can be sent through Support or Contact on the Albert website.

13. Governing law

These Terms are governed by applicable law in the jurisdiction where Albert Inc. is organized, unless mandatory local consumer law says otherwise.

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